Billing and plan limits
Review plan usage, limits, subscription state, support-assisted billing paths, and what to check when limits are reached.
Walkthrough
- Review the current plan
Open Billing settings to view the workspace’s current plan, subscription status, and available billing management options.
- Check usage against plan limits
Review how many users, entities, stores, and active credit lines the workspace is using compared with the limits included in the current plan.
- Identify resources near the limit
Look for usage categories that are approaching or have reached their limits, then confirm whether inactive users, outdated entities, or unused records can be removed.
- Choose a billing action
When you are ready to update the subscription, choose the Growth or Business plan, or select Manage billing in Stripe to review the company’s hosted billing and checkout options.
What billing shows today
- Current plan and subscription status.
- Workspace usage against plan limits.
- Support-assisted billing actions where enabled.
- Provider-backed billing paths where available.
When a limit is reached
Review users, entities, stores, or active credit lines before adding more. Support can help evaluate whether a plan or workspace cleanup is the right next step.
